Freelancer & Entrepreneur
Working for myself · Oct 26 - Forever
Supported technical operations and worked with the company's ERP project.
Experience
Where I've worked and what I've contributed.
Information Technology Executive
Zippee · Aug 2026 – Oct 2026
Responsibilities
- Led ERPNext ERP/CRM support for 200+ users, bridging business and engineering teams.
- Resolved approximately 80 technical issues weekly across Product, Operations, HR, Sales, and Finance.
- Resolved 30+ EasyEcom–Uniware synchronization issues and escalated API integration bugs.
- Tracked 9 team members across 4 performance metrics.
- Maintained Linux database read replicas, daily backups, and monthly security patching, supporting 99.99% availability.
- Trained 5+ client brands, warehouse staff, and new non-technical employees on internal tools.
Culture: Cross-functional Collaboration, Ownership & Accountability, Continuous Improvement, Role Fluidity
Stack: Internal Tools, ERPNext, CRM, PostgreSQL, DBeaver, Postman, Ubuntu, RHEL
Technical Support Executive
Vedico Lifecare · Jan 2026 – Jul 2026
- Secured organizational and customer lead data across employee devices using Microsoft Intune.
- Migrated 200,000+ customer records from Excel to PostgreSQL, improving data accessibility and operational efficiency.
- Built static websites and created marketing graphics and short-form videos, reducing external vendor costs.
- Managed software installation, OS deployment, printers, CCTV systems, and VoIP applications.
- Coordinated with third-party vendors to troubleshoot and escalate CRM issues.
Culture: Small team, fluidity between responsibilities.
Stack: Debian, PostgreSQL, Excel, CorelDRAW, Photoshop, Premiere Pro